What this integration does
The Allo-GoHighLevel integration keeps your CRM in sync with your phone activity. Contacts and companies from GoHighLevel sync into Allo so you always know who’s calling. Every call is then automatically logged back to GoHighLevel with AI summaries, transcripts, and recordings — no manual entry required. Key benefits:- Contacts and companies from GoHighLevel synced into Allo automatically
- Caller identified with their GoHighLevel profile before you answer
- Every call logged to GoHighLevel with AI summary, transcript, and recording
- Full call details: direction, duration, timestamp, and outcome
- Zero manual data entry after every call
Setup
Authorize access
You’ll be redirected to GoHighLevel. Follow the authorization prompts to grant Allo access to your account.
How it works
GoHighLevel to Allo
Contacts and companies from GoHighLevel sync into Allo with names, phone numbers, and company details.
Allo to GoHighLevel
Every call logs to GoHighLevel with AI summary, transcript, recording, and full metadata.
Contact and company sync
Contacts and companies from GoHighLevel sync into Allo automatically. When someone calls, you see their name and company before you answer — matched by phone number.Call logging
After each call, Allo automatically logs to GoHighLevel:Call recordings
Full audio saved to the contact record
AI summaries
Key points and action items extracted automatically
Call metadata
Direction, duration, timestamp, and outcome
Full transcripts
Complete call transcript attached to the activity
What syncs
- GoHighLevel to Allo
- Allo to GoHighLevel
From GoHighLevel to Allo:
- Contact names and phone numbers
- Email addresses
- Company names and details
Use cases
Complete call history in your CRM
Every call automatically appears in GoHighLevel tied to the right contact. No more switching between apps to log what was discussed.Sales pipeline management
Use AI summaries to update deal stages and follow-up tasks in GoHighLevel based on actual call outcomes — without writing a single note.Team visibility
Managers can review call recordings and summaries directly in GoHighLevel. Keep the entire team aligned on customer conversations.Automated workflows
Trigger GoHighLevel automations based on call activity logged by Allo — follow-up sequences, task assignments, pipeline moves, and more.Troubleshooting
Connection failed
Connection failed
Common causes:
- GoHighLevel authorization denied
- Insufficient account permissions
- Network timeout during connection
- Make sure you authorized Allo in GoHighLevel
- Verify you have admin access to your GoHighLevel account
- Try disconnecting and reconnecting
Calls not appearing in GoHighLevel
Calls not appearing in GoHighLevel
Check these items:
- Integration shows as “Connected” in Allo Settings
- Contact exists in GoHighLevel with a matching phone number
- Internet connection is stable during calls
Contacts not appearing in Allo
Contacts not appearing in Allo
Verify connection:
Check that the integration shows as “Connected” in Allo Settings.Phone number required:
Contacts must have a phone number to sync into Allo.Solution: Confirm the contact has a phone number in GoHighLevel, then wait for the next sync cycle.
Check that the integration shows as “Connected” in Allo Settings.Phone number required:
Contacts must have a phone number to sync into Allo.Solution: Confirm the contact has a phone number in GoHighLevel, then wait for the next sync cycle.
AI summaries not showing in GoHighLevel
AI summaries not showing in GoHighLevel
Check:
- Enough time has passed after the call (summaries generate within 1 minute)
- The call was made through the Allo app
Need to reconnect
Need to reconnect
To reconnect the integration:
- Go to Settings > Integrations > GoHighLevel
- Tap Disconnect
- Follow the connection steps again
Manage your integration
Disconnect GoHighLevel
To disconnect the integration:- Open Allo app
- Go to Settings > Integrations
- Select GoHighLevel
- Tap Disconnect
Need help?
Contact Allo support
Get help with the integration
GoHighLevel documentation
Learn more about GoHighLevel features