Documentation Index
Fetch the complete documentation index at: https://help.withallo.com/llms.txt
Use this file to discover all available pages before exploring further.
Why add more numbers
Additional numbers help you organize your business:- Separate lines for sales, support, and billing
- Local numbers for different cities
- Dedicated numbers for marketing campaigns
Pricing
Standard pricing
Most countries: $5/month (or local currency equivalent)| Country | Number Type | Monthly Price |
|---|---|---|
| France | Landline (09) | 5€ |
| France | Mobile (06/07)* | 5€ |
| Belgium | Landline | 5€ |
| Belgium | Mobile | 5€ |
| United States | Landline | $5 |
| United States | Mobile | $5 |
| Canada | Landline | 7 CAD |
| Canada | Mobile | 7 CAD |
| United Kingdom | Landline | £5 |
| United Kingdom | Mobile | £5 |
| Spain | Landline | 5€ |
| Switzerland | Landline | 5 CHF |
| Portugal | Landline | 5€ |
*French mobile numbers (06/07) require Business plan
Premium pricing
Some countries have higher carrier fees:| Country | Number Type | Monthly Price |
|---|---|---|
| Germany | Landline | 15€ / $15 / £15 / 25 CAD / 15 CHF |
| Portugal | Mobile | 50€ / $45 / £35 / 60 CAD |
| Australia | Landline | 35€ / $45 / £45 / 60 CAD / 35 CHF |
| Australia | Mobile | 35€ / $45 / £45 / 60 CAD / 35 CHF |
How to buy
After purchase
Once you buy a number, you can:- Give it a custom name for easy identification
- Set up call routing (IVR, team members, voicemail, AI Receptionist)
- Configure separate business hours
- Customize voicemail messages
Common questions
Can I get a toll-free number? Can I add it later?
Can I get a toll-free number? Can I add it later?
Yes. Toll-free numbers (833, 844, 855, 866, 877, 888) are available on Business plans. You can add a toll-free number at signup or any time later, alongside your local lines, from Settings > Numbers. Contact support to request one.
True 1-800 numbers are very limited and significantly more expensive. The other toll-free prefixes are widely available and work the same way for callers.
Can I cancel an additional number?
Can I cancel an additional number?
Yes. Go to Settings, select the number, and choose “Cancel number.” You’ll be billed for the current month only.
Do additional numbers include SMS?
Do additional numbers include SMS?
Starter plan: Receive SMS only
Business plan: Send and receive SMS
Business plan: Send and receive SMS
Can team members have their own numbers?
Can team members have their own numbers?
Yes. Each team member can have a dedicated number, or multiple members can share numbers.
Is there a limit to how many numbers I can buy?
Is there a limit to how many numbers I can buy?
No limit. Add as many numbers as your business needs.
Can I get a number in a country not listed?
Can I get a number in a country not listed?
Contact support to discuss international number availability and pricing.
Next steps
Port existing number
Transfer your current business number to Allo
Set up IVR
Route calls with interactive menu
Configure business hours
Set availability for each number
Add team members
Assign team members to numbers