Power Dialer

The Power Dialer turns a list of contacts into a single, uninterrupted calling session. Instead of looking up each number, copying it, and dialing by hand, you build a queue once and Allo moves you from one call to the next automatically. Available on: Business plan Who can use it: Every team member has their own queue. Admins and managers can also build a queue for a teammate.

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How it works

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Build your queue

There are several ways to add numbers, and you can mix them in the same queue. Each entry can carry contact details — name and company — so you see who you’re calling before the line connects. When a number matches an existing contact, Allo links the call to it automatically.

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Run a session

Open your queue from web.withallo.com or the desktop app and press Start. During a session you can:

• See what’s next — the current contact and the upcoming ones are always visible.
• Pause and resume — stop between calls whenever you need a break, then continue from the same spot.
• Skip a contact — jump past a number without calling it.
• Tag and take notes — apply call tags and write notes between calls, before the next one starts.

Allo waits for you to finish wrapping up before dialing the next number, so you stay in control of the pace.

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Queue settings

Open the queue settings to tune how a session runs.

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Manage a queue

A queue is editable while you build it and between calls.

• Reorder — move high-priority contacts to the top.
• Remove a contact — drop a single number you no longer want to call.
• Clear the rest — remove every contact you haven’t reached yet, while keeping the ones you’ve already called.
• Reset — discard the queue entirely and start fresh.

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Build a queue for a teammate

Admins and managers can prepare a queue for someone else on the team — useful for handing a rep a ready-to-go call list at the start of the day.

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Tips for a productive session

Filter before you build. A focused list — one segment, one campaign — beats a giant unsorted queue. Use CRM filters to pull exactly the contacts you want. Let voicemail auto-advance. Turn on voicemail handling so the dialer skips ahead instead of making you wait through greetings. Turn on Do not disturb. Block inbound calls during a session so nothing breaks your rhythm. Tag as you go. Apply a call tag right after each call while it’s fresh. Your analytics stay clean and you don’t have to revisit calls later. Take short breaks. Pause between calls rather than abandoning the queue — your progress is saved either way.

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Troubleshooting

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