Seeing errors across the whole app? Check the Allo status page first. If we are tracking an incident, you will see it there with live updates, so there is no need to open a ticket.
How to contact us
You can reach our support team in two ways:
Chat with us
Open web.withallo.com and click the chat widget to start a conversation. Our team typically replies within a few minutes during business hours.
Email us
Prefer email? Write to [email protected] and we will get back to you as soon as possible.
Tip: Using the web chat widget lets us automatically see your account and app version, which helps us resolve technical issues faster.
Before you contact us
To resolve your issue quickly, please have the following ready:- A clear description of the problem
- Screenshots or screen recordings (if applicable)
- Specific error messages you are seeing
Self-serve resources
Check these resources for instant answers before waiting for an agent:
FAQ
Quick answers to common questions
Common issues
Troubleshoot problems yourself