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Documentation Index

Fetch the complete documentation index at: https://help.withallo.com/llms.txt

Use this file to discover all available pages before exploring further.

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How to contact us

To ensure the fastest response and secure account verification, all support requests are handled directly through the Allo application.
1

Open Settings

Go to Settings in your Allo app.
2

Select Help

Click on the help button to open the support chat (Intercom).
  • Desktop: Click “Get Help” in the bottom left corner.
  • Mobile: Tap “Help” in the top right corner.
3

Start a conversation

Send us a message describing your issue. Our team typically replies within a few minutes during business hours.
Why use in-app support? It automatically shares your device info and app version with our team, allowing us to solve technical issues much faster than via email.

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Before you chat

To resolve your issue quickly, please have the following ready:
  • A clear description of the problem
  • Screenshots or screen recordings (if applicable)
  • Specific error messages you are seeing

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Self-serve resources

Check these resources for instant answers before waiting for an agent:
https://mintcdn.com/themobilefirstcompany/yN5XCm7zDDPr0-yn/media/allo-icons/circle-question.svg?fit=max&auto=format&n=yN5XCm7zDDPr0-yn&q=85&s=18c45be44c44d69e820f310e4a503dc4

FAQ

Quick answers to common questions
https://mintcdn.com/themobilefirstcompany/yN5XCm7zDDPr0-yn/media/allo-icons/circle-question.svg?fit=max&auto=format&n=yN5XCm7zDDPr0-yn&q=85&s=18c45be44c44d69e820f310e4a503dc4

Common issues

Troubleshoot problems yourself