Seeing errors across the whole app? Check the Allo status page first. If we are tracking an incident, you will see it there with live updates, so there is no need to open a ticket.
How to contact us
To ensure the fastest response and secure account verification, all support requests are handled directly through the Allo application.Select Help
Click on the help button to open the support chat (Intercom).
- Desktop: Click “Get Help” in the bottom left corner.
- Mobile: Tap “Help” in the top right corner.
Why use in-app support? It automatically shares your device info and app version with our team, allowing us to solve technical issues much faster than via email.
Before you chat
To resolve your issue quickly, please have the following ready:- A clear description of the problem
- Screenshots or screen recordings (if applicable)
- Specific error messages you are seeing
Self-serve resources
Check these resources for instant answers before waiting for an agent:
FAQ
Quick answers to common questions
Common issues
Troubleshoot problems yourself