# Allo — Help Center

> Documentation and support for Allo - the AI phone system built for small sales teams

## Docs

- [Billing and Payments](https://help.withallo.com/en/billing/billing-and-payments.md): Invoices, payment methods, and billing information
- [International calling](https://help.withallo.com/en/billing/international-calling-rates.md): How international calling works on Allo: enabling it on a number, buying credits, auto-recharge, checking rates, and what gets billed.
- [Manage Subscription](https://help.withallo.com/en/billing/manage-subscription.md): Plans, pricing, billing, and subscription management
- [Plans and Pricing](https://help.withallo.com/en/billing/plans-and-pricing.md): Simple, transparent pricing. No hidden fees.
- [AI Assistant](https://help.withallo.com/en/features/ai-assistant.md): Chat with AI about your calls to get insights, draft follow-ups, and find information
- [Business Hours](https://help.withallo.com/en/features/business-hours.md): Set when you're available and what happens outside hours
- [Call Recording Compliance](https://help.withallo.com/en/features/call-recording-compliance.md): Configure Allo's compliance tools for call recording laws in the US, EU, and beyond
- [Call Recordings](https://help.withallo.com/en/features/call-recordings.md): Automatic call recording, transcription, and AI summaries
- [Call Routing](https://help.withallo.com/en/features/call-routing.md): Configure how calls reach you and your team
- [Call Tags](https://help.withallo.com/en/features/call-tags.md): Categorize calls during or after they happen, manually or automatically with AI, and sync them to HubSpot
- [Call Transfer](https://help.withallo.com/en/features/call-transfer.md): Transfer live calls to team members
- [Gatekeeper (Call Screening)](https://help.withallo.com/en/features/gatekeeper.md): Screen calls before answering to know who's calling and why
- [IVR (Interactive Menu)](https://help.withallo.com/en/features/ivr.md): Create professional phone menus for call routing
- [Virtual Receptionist](https://help.withallo.com/en/features/virtual-receptionist.md): Intelligent call handling with customizable AI assistant
- [Voicemail](https://help.withallo.com/en/features/voicemail.md): Set up voicemail and customize greeting messages
- [Help Center](https://help.withallo.com/en/get-started/index.md): Find answers, explore features, and build with our API.
- [Numbers and users](https://help.withallo.com/en/get-started/numbers-and-users.md): Two distinct building blocks — and why understanding the difference matters
- [Solo User](https://help.withallo.com/en/get-started/solo-user.md): Set up Allo for yourself in minutes
- [Team Admin](https://help.withallo.com/en/get-started/team-admin.md): Set up Allo for your entire team
- [Team Member](https://help.withallo.com/en/get-started/team-member.md): Join your team on Allo
- [What is Allo?](https://help.withallo.com/en/get-started/what-is-allo.md): Learn about Allo, the AI-first phone system built for small sales teams
- [Identity Verification](https://help.withallo.com/en/help/get-started/getting-started/identity-verification.md): Understand the identity verification process to activate your Allo account
- [Notion](https://help.withallo.com/en/help/integrations/productivity/notion.md): Automatically log call recordings and summaries to your Notion workspace
- [Apollo](https://help.withallo.com/en/integrations/apollo.md): Auto-sync calls, texts, and voicemails to Apollo. Contacts, companies, and deals stay aligned with no manual updates. Business plan only.
- [Attio](https://help.withallo.com/en/integrations/attio.md): Automatically sync call recordings and summaries to your Attio CRM
- [Brevo](https://help.withallo.com/en/integrations/brevo.md): Automatically sync call recordings and summaries to your Brevo CRM
- [Claap](https://help.withallo.com/en/integrations/claap.md): Automatically send your call recordings and transcriptions to Claap for analysis
- [folk](https://help.withallo.com/en/integrations/folk.md): Automatically sync call recordings and summaries to your folk CRM
- [GoHighLevel](https://help.withallo.com/en/integrations/gohighlevel.md): Sync contacts and companies from GoHighLevel into Allo. Every call logs back to GoHighLevel automatically with AI summaries and recordings.
- [Google Contacts](https://help.withallo.com/en/integrations/google-contacts.md): Two-way sync between Allo and your Google Contacts
- [Google Spreadsheet](https://help.withallo.com/en/integrations/google-spreadsheets.md): Automatically log all calls to a Google Spreadsheet
- [HubSpot](https://help.withallo.com/en/integrations/hubspot.md): Automatically sync call recordings and summaries to your HubSpot CRM
- [Intercom](https://help.withallo.com/en/integrations/intercom.md): Automatically sync call recordings and summaries to your Intercom workspace
- [Make](https://help.withallo.com/en/integrations/make.md): Build custom workflows and automations using Allo call data
- [MCP Server](https://help.withallo.com/en/integrations/mcp.md): Connect Allo to AI assistants like Claude, Cursor, and VS Code using the Model Context Protocol
- [Odoo](https://help.withallo.com/en/integrations/odoo.md): Automatically recognize contacts from your Odoo CRM and log all calls and messages
- [Overview](https://help.withallo.com/en/integrations/overview.md): Connect Allo with your favorite tools and automate your workflow
- [Pipedrive](https://help.withallo.com/en/integrations/pipedrive.md): Automatically log every call as a Pipedrive activity with AI summaries and recordings. Business plan only.
- [Salesforce](https://help.withallo.com/en/integrations/salesforce.md): Automatically sync call recordings and summaries to your Salesforce CRM
- [Sellsy](https://help.withallo.com/en/integrations/sellsy.md): Automatically sync contacts and log calls with summaries to your Sellsy CRM
- [Shopify](https://help.withallo.com/en/integrations/shopify.md): Automatically recognize customers from your Shopify store when they call
- [Streak](https://help.withallo.com/en/integrations/streak.md): Automatically sync call recordings and summaries to your Streak CRM
- [Webhooks](https://help.withallo.com/en/integrations/webhooks.md): Receive real-time notifications when calls, SMS, and contacts events happen in your Allo account
- [Zapier](https://help.withallo.com/en/integrations/zapier.md): Connect Allo with 5000+ apps using Zapier automation
- [Zoho CRM](https://help.withallo.com/en/integrations/zoho.md): Automatically sync contacts and log calls with summaries to your Zoho CRM
- [Buy additional numbers](https://help.withallo.com/en/phone-numbers/buy-additional-numbers.md): Add more phone numbers to your Allo account
- [Connect personal number](https://help.withallo.com/en/phone-numbers/connect-personal-number.md): Forward calls from your existing phone number to Allo to get AI features on all your calls
- [Connect to WhatsApp](https://help.withallo.com/en/phone-numbers/connect-to-whatsapp.md): Use your Allo number for WhatsApp
- [International Phone Numbers](https://help.withallo.com/en/phone-numbers/international-numbers.md): Complete list of 120+ countries where you can get a business phone number with Allo — including setup times, document requirements, and SMS availability
- [Port existing number](https://help.withallo.com/en/phone-numbers/port-existing-number.md): Transfer your current phone number to Allo, for free, in a few business days
- [SMS & Messaging](https://help.withallo.com/en/phone-numbers/sms-overview.md): Send and receive text messages, set up automatic replies, and comply with US and French regulations.
- [Your Allo number](https://help.withallo.com/en/phone-numbers/understanding-allo-number.md): Learn about your Allo business number and how it works
- [Common Issues](https://help.withallo.com/en/support/common-issues.md): Solutions to frequently encountered problems
- [Contact Support](https://help.withallo.com/en/support/contact.md): Contact our team directly inside the Allo app
- [FAQ](https://help.withallo.com/en/support/faq.md): Quick answers to frequently asked questions
- [Partner Program](https://help.withallo.com/en/support/partner-program.md): Earn 30% recurring revenue for 3 years by recommending Allo to your clients.
- [Analytics](https://help.withallo.com/en/team/analytics.md): Track team performance and call metrics
- [Manage team members](https://help.withallo.com/en/team/manage-members.md): Add, remove, and manage your team
- [Overview](https://help.withallo.com/en/team/overview.md): Collaborate on calls with your team
- [Outbound metrics](https://help.withallo.com/en/v2/api-reference/analytics/outbound.md): Returns outbound call metrics: dial funnel (dials → connected → conversations → conversions), time series, heatmap, leaderboard, and time spent metrics.
- [Overview](https://help.withallo.com/en/v2/api-reference/analytics/overview.md): Pre-computed call metrics and team performance analytics
- [Team metrics](https://help.withallo.com/en/v2/api-reference/analytics/team-summary.md): Returns team-wide KPIs with period-over-period comparison and a per-user breakdown. Covers all calls (inbound + outbound).
- [Get many conversation items](https://help.withallo.com/en/v2/api-reference/conversations/batch-get.md): Returns multiple conversation items by their IDs in a single request. Use this to fetch full details (summary, tags, recording, etc.) for items returned by the analytics drilldown or any other list.
- [Execute conversation action](https://help.withallo.com/en/v2/api-reference/conversations/execute-action.md): Execute an action on a conversation.
- [Get conversation item](https://help.withallo.com/en/v2/api-reference/conversations/get-item.md): Returns a single call or SMS message by its ID.
- [List conversations](https://help.withallo.com/en/v2/api-reference/conversations/list-conversations.md): Returns a paginated list of conversations grouped by contact phone number, sorted by most recent activity.
- [Overview](https://help.withallo.com/en/v2/api-reference/conversations/overview.md): Unified call and SMS history with keyword search and rich filtering
- [Search conversation items](https://help.withallo.com/en/v2/api-reference/conversations/search-conversation-items.md): Search and filter items across all conversations. Supports keyword search across transcripts, summaries, and message content.
- [Overview](https://help.withallo.com/en/v2/api-reference/crm/companies-overview.md): Manage companies in your Allo CRM
- [Create company](https://help.withallo.com/en/v2/api-reference/crm/create-company.md): Creates a new company in your CRM.
- [Create person](https://help.withallo.com/en/v2/api-reference/crm/create-person.md): Creates a new person in your CRM.
- [Overview](https://help.withallo.com/en/v2/api-reference/crm/deals-overview.md): Access deals synced from your CRM integrations
- [Get company](https://help.withallo.com/en/v2/api-reference/crm/get-company.md): Returns a single company by ID.
- [Get deal](https://help.withallo.com/en/v2/api-reference/crm/get-deal.md): Returns a single deal by ID.
- [Get person](https://help.withallo.com/en/v2/api-reference/crm/get-person.md): Returns a single person by ID.
- [Overview](https://help.withallo.com/en/v2/api-reference/crm/people-overview.md): Manage people in your Allo CRM
- [Search companies](https://help.withallo.com/en/v2/api-reference/crm/search-companies.md): Search and filter companies in your CRM.
- [Search deals](https://help.withallo.com/en/v2/api-reference/crm/search-deals.md): Search and filter deals in your CRM.
- [Search people](https://help.withallo.com/en/v2/api-reference/crm/search-people.md): Search and filter people in your CRM with advanced filtering, sorting, and pagination.
- [Update company](https://help.withallo.com/en/v2/api-reference/crm/update-company.md): Updates an existing company. Only provided fields will be updated.
- [Update person](https://help.withallo.com/en/v2/api-reference/crm/update-person.md): Updates an existing person. Only provided fields will be updated.
- [Append numbers](https://help.withallo.com/en/v2/api-reference/dialing-queues/append-numbers.md): Appends phone numbers to the user's Power Dialer queue. Creates the queue implicitly if it doesn't exist.
- [Clear queue numbers](https://help.withallo.com/en/v2/api-reference/dialing-queues/clear-numbers.md): Removes numbers from the authenticated user's queue. Exactly one filter must be supplied via query string: `number` (E.164), `position` (0-based index), `number` + `position` together (delete a specific occurrence of a duplicate), or `unassigned=true` (remove every entry that has not been called yet…
- [Get current queue](https://help.withallo.com/en/v2/api-reference/dialing-queues/get-current.md): Returns the authenticated user's Power Dialer queue. Each user has at most one queue.
- [Overview](https://help.withallo.com/en/v2/api-reference/dialing-queues/overview.md): Manage Power Dialer queues programmatically
- [Reset current queue](https://help.withallo.com/en/v2/api-reference/dialing-queues/reset-current.md): Replaces the authenticated user's Power Dialer queue with a fresh, empty one. Any existing queue (and the numbers it holds) is discarded. The optional `name` sets the new queue's display name. Returns the newly created queue.
- [Upsert current queue](https://help.withallo.com/en/v2/api-reference/dialing-queues/update-current.md): Creates or updates the user's Power Dialer queue config.
- [Authentication](https://help.withallo.com/en/v2/api-reference/guides/authentication.md): Authenticate API requests using API keys
- [Common use cases](https://help.withallo.com/en/v2/api-reference/guides/common-use-cases.md): Examples of how to use the Allo API to answer business questions and automate workflows
- [Error codes](https://help.withallo.com/en/v2/api-reference/guides/error-codes.md): Complete catalog of all API error codes with recovery instructions
- [Error handling](https://help.withallo.com/en/v2/api-reference/guides/error-handling.md): Standardized error responses with actionable suggestions
- [Pagination](https://help.withallo.com/en/v2/api-reference/guides/pagination.md): Page-based pagination with total counts on all list endpoints
- [Rate limits](https://help.withallo.com/en/v2/api-reference/guides/rate-limits.md): Request limits and response headers
- [Overview](https://help.withallo.com/en/v2/api-reference/introduction.md): Integrate Allo's communication capabilities into your applications
- [List phone numbers](https://help.withallo.com/en/v2/api-reference/phone-numbers/list-numbers.md): Returns all phone numbers and sender IDs on your team.
- [Overview](https://help.withallo.com/en/v2/api-reference/phone-numbers/overview.md): Access your Allo phone numbers, sender IDs, and their capabilities
- [Overview](https://help.withallo.com/en/v2/api-reference/sms/overview.md): Send SMS and MMS messages programmatically
- [Send SMS](https://help.withallo.com/en/v2/api-reference/sms/send-sms.md): Send an SMS message to a US phone number using one of your Allo phone numbers. The recipient must be in the same country as your Allo number.
- [Send SMS (France)](https://help.withallo.com/en/v2/api-reference/sms/send-sms-france.md): Send an SMS message to a French phone number using a verified Sender ID. The Sender ID must be verified by the Allo team before use. Contact support to register your Sender ID.
- [Add tags](https://help.withallo.com/en/v2/api-reference/tags/add-tags.md): Add one or more tags to a conversation item.
- [List tags](https://help.withallo.com/en/v2/api-reference/tags/list-tags.md): Returns all tags configured on the team.
- [Overview](https://help.withallo.com/en/v2/api-reference/tags/overview.md): Discover available call tags for filtering conversations
- [Remove tag](https://help.withallo.com/en/v2/api-reference/tags/remove-tag.md): Remove a tag from a conversation item.
- [Get user](https://help.withallo.com/en/v2/api-reference/users/get-user.md): Returns a single team member by their ID.
- [List users](https://help.withallo.com/en/v2/api-reference/users/list-users.md): Returns all team members.
- [Me](https://help.withallo.com/en/v2/api-reference/users/me.md): Returns information about the authenticated API key: its scopes, available endpoints, team, and rate limits. No specific scope is required — any valid API key can call this endpoint.
- [Overview](https://help.withallo.com/en/v2/api-reference/users/overview.md): Access your team roster with roles and status
- [Best practices](https://help.withallo.com/en/v2/api-reference/webhooks/best-practices.md): Recommendations for building reliable webhook consumers
- [Delivery and retries](https://help.withallo.com/en/v2/api-reference/webhooks/delivery-and-retries.md): How Allo delivers webhooks, retries failures, and handles recovery
- [Event catalog](https://help.withallo.com/en/v2/api-reference/webhooks/event-catalog.md): Full reference for all webhook event types and their payloads
- [Overview](https://help.withallo.com/en/v2/api-reference/webhooks/overview.md): Receive real-time notifications when events occur in your Allo account
- [Testing webhooks](https://help.withallo.com/en/v2/api-reference/webhooks/testing.md): Test your webhook endpoints before going live
- [Troubleshoot](https://help.withallo.com/en/v2/api-reference/webhooks/troubleshooting.md): Diagnose and fix common webhook delivery issues
- [Verifying webhook signatures](https://help.withallo.com/en/v2/api-reference/webhooks/verifying-signatures.md): Authenticate incoming webhooks using HMAC-SHA256 signatures

## OpenAPI Specs

- [openapi](https://help.withallo.com/openapi.json)