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What this integration does

The Allo-folk integration keeps your CRM up to date automatically. Every call syncs to folk as an interaction, including recordings and AI summaries. No manual data entry required. Key benefits:
  • Automatic contact sync between Allo and folk
  • Call recordings saved to contact records
  • AI summaries logged as interactions
  • Real-time two-way data sync

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Setup

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Get your folk API key

1

Log into folk

Go to app.folk.app
2

Navigate to API settings

Click Settings > API
3

Create new API key

Click New API key and name it “Allo” (or any name you prefer)
4

Copy the key

Click Create key and copy it immediately.
You won’t be able to see the API key again after closing this window.

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Connect in Allo

1

Open Allo app

Launch Allo on mobile or desktop
2

Go to Integrations

Navigate to Settings > Integrations
3

Find folk

Locate folk in the integrations list and tap Connect
4

Paste your API key

Enter the API key you copied from folk
5

Save and connect

Tap Save & Connect and wait for confirmation
When you connect folk, all your contacts are imported into Allo automatically. You can call them directly from the app.

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How it works

https://mintcdn.com/themobilefirstcompany/uKjDJQBHEPpQWHkX/media/integrations/Folk.svg?fit=max&auto=format&n=uKjDJQBHEPpQWHkX&q=85&s=618cbac05a21db576749d960f45f378f

folk to Allo

All your folk contacts, companies, and deals import into Allo automatically.
https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce

Allo to folk

Any contact you create or update in Allo syncs back to folk instantly.

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Automatic contact sync

Two-way sync:
Changes in either system update the other in real-time.

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Call logging

After each call, Allo automatically logs to folk:
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Call recordings

Full audio saved to the contact record
https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce

AI summaries

Key points and action items extracted
https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce

Call metadata

Direction, duration, timestamp
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Interaction type

Logged as folk interaction
All information appears in folk records as Interactions, keeping your CRM current without manual work.

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What syncs

  • folk to Allo
  • Allo to folk
From folk to Allo:
  • Contact names and phone numbers
  • Company information
  • Deal details
  • Custom fields

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Troubleshooting

Common causes:
  • Incorrect API key
  • Extra spaces when copying key
  • Inactive folk account
Solutions:
  • Verify you copied the entire key correctly
  • Remove any extra spaces
  • Confirm your folk account is active
Check these items:
  • Integration shows as “Connected” in Allo Settings
  • Contact exists in your folk database
  • Internet connection is stable during calls
Solution: If issues persist, disconnect and reconnect the integration.
Wait a few minutes:
Initial sync can take 5-10 minutes for large contact lists.Verify connection:
Check that the integration shows as “Connected” in Allo Settings.
If you need to generate a new API key or reconnect:
  1. Go to Settings > Integrations > folk
  2. Tap Disconnect
  3. Generate a new API key in folk
  4. Follow the connection steps again

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Manage your integration

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Disconnect folk

To disconnect the integration:
  1. Open Allo app
  2. Go to Settings > Integrations
  3. Select folk
  4. Tap Disconnect
Disconnecting stops all sync between Allo and folk. Existing data in folk remains unchanged.

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Reconnect with new API key

If you need to rotate your API key:
  1. Disconnect the current integration in Allo
  2. Generate a new API key in folk
  3. Follow the setup steps to reconnect

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Need help?

https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce

Contact Allo support

Get help with the integration
https://mintcdn.com/themobilefirstcompany/uKjDJQBHEPpQWHkX/media/integrations/Folk.svg?fit=max&auto=format&n=uKjDJQBHEPpQWHkX&q=85&s=618cbac05a21db576749d960f45f378f

folk documentation

Learn more about folk features