What this integration does
The Allo-Brevo integration automatically logs every call to Brevo as a deal activity, delivers AI-generated summaries to contact profiles, and creates new contacts with their call data attached. Built for teams using Brevo to manage their sales pipeline and marketing automation. Key benefits:- Every call logged to Brevo as a deal activity automatically
- AI-generated call summaries delivered to contact profiles
- New contacts created in Brevo with call data attached
- Trigger Brevo automation sequences based on call activity
This integration requires a Zapier or Make account to connect Allo and Brevo. No coding required.
Setup
Connect Allo to Brevo through Zapier or Make:- Via Zapier
- Via Make
- Create or log into your Zapier account
- Create a new Zap with Allo as the trigger app
- Select Brevo as the action app
- Map the fields (call data, contact info, summaries)
- Turn on your Zap
How it works

Call logging
Every call is logged to Brevo as a deal activity with recordings and AI summaries.
Contact sync
New callers are automatically added to Brevo with their call data attached.
Call logging
After each call, Allo sends to Brevo:- Call recording
- AI-generated summary
- Call metadata (date, time, duration, direction)
Contact creation
When Allo receives a call from an unknown number, a new contact is automatically created in Brevo with the call data attached.What syncs
- Allo to Brevo
- Brevo to Allo
From Allo to Brevo:
- Call recordings
- AI-generated call summaries
- Call metadata (date, time, duration, direction)
- New contact records
What you can do in Brevo
Once call data is in Brevo, use it to:- Track deals — Monitor prospects through your sales pipeline based on call activity
- Trigger automations — Launch follow-up email sequences or task reminders right after a call ends
- Review contact history — See a full call and summary timeline on each contact profile
- Segment contacts — Organize contacts based on call activity for targeted outreach
Troubleshooting
Calls not appearing in Brevo
Calls not appearing in Brevo
Check:
- Your Zap or Make scenario is turned on
- Allo is correctly set as the trigger
- Brevo is correctly set as the action
- Fields are mapped properly
Contacts not being created
Contacts not being created
Verify:
- Contact creation is included in your Zap or Make flow
- Required fields (at minimum a phone number) are mapped
- You haven’t reached your Brevo contact limit
AI summaries not showing in Brevo
AI summaries not showing in Brevo
Check:
- The summary field is mapped in your Zap or Make flow
- Enough time has passed for the summary to generate (usually under 1 minute after the call ends)
Need help?

Contact Allo support
Get help with the integration
Brevo documentation
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