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What this integration does

The Allo-HubSpot integration keeps your CRM up to date automatically. Every call syncs to HubSpot with recordings, transcripts, and AI summaries. Perfect for sales teams using HubSpot to manage their pipeline. Key benefits:
  • Automatic contact sync between Allo and HubSpot
  • Click-to-call directly from HubSpot interface
  • Call recordings and summaries logged automatically
  • Real-time two-way data sync

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Setup

1

Open Allo app

Launch Allo on mobile or desktop
2

Go to Integrations

Navigate to Settings > Integrations
3

Find HubSpot

Locate HubSpot in the integrations list and tap Connect
4

Connect to HubSpot

Tap Connect to HubSpot button
5

Authorize connection

You’ll be redirected to HubSpot. Follow the authorization prompts to grant Allo access to your HubSpot account.
6

Confirm connection

Return to Allo and wait for the “Connected” confirmation
All your HubSpot contacts will sync to Allo automatically. Contact information displays during calls based on phone numbers.

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How it works

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HubSpot to Allo

All your HubSpot contacts import into Allo automatically with full details.
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Allo to HubSpot

Every call logs to HubSpot with recordings, summaries, and metadata.

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Automatic contact sync

Two-way sync:
Changes in either system update the other in real-time. Contacts are matched by phone number and email.

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Call logging

After each call, Allo automatically logs to HubSpot:
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Call recordings

Full audio saved to contact timeline
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AI summaries

Key points and action items extracted
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Call metadata

Direction, duration, timestamp, outcome
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Activity type

Logged as HubSpot call activity
All information appears in HubSpot contact timelines, keeping your CRM current without manual work.

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Click-to-call

Call any HubSpot contact directly from the HubSpot interface:
  1. Open a contact in HubSpot
  2. Click the phone number
  3. Call initiates through Allo automatically
  4. Call is recorded and logged back to HubSpot

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What syncs

  • HubSpot to Allo
  • Allo to HubSpot
From HubSpot to Allo:
  • Contact names and phone numbers
  • Email addresses
  • Company information
  • Job titles
  • Deal stage
  • Custom properties
  • Contact owner

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Troubleshooting

Common causes:
  • HubSpot authorization denied
  • Insufficient HubSpot permissions
  • Browser blocking popup
Solutions:
  • Make sure you authorized Allo in HubSpot
  • Verify you have admin access to your HubSpot account
  • Allow popups for the Allo domain
Check these items:
  • Integration shows as “Connected” in Allo Settings
  • Contact exists in your HubSpot CRM
  • Contact has a matching phone number or email
  • Internet connection is stable during calls
Solution: If issues persist, disconnect and reconnect the integration.
Common causes:
  • Integration not fully connected
  • Phone number format not recognized
  • Browser extension conflict
Solutions:
  • Verify integration status in Allo
  • Ensure phone numbers are formatted consistently
  • Try disabling other browser extensions
Wait for sync:
Initial sync can take 5-10 minutes for large contact databases.Verify connection:
Check that the integration shows as “Connected” in Allo Settings.Phone number required:
Contacts must have a phone number to appear in Allo.
Matching logic:
Contacts are matched by phone number and email. If these don’t match exactly, duplicates may appear.Solution: Ensure phone numbers and emails are formatted consistently in both systems.
To reconnect the integration:
  1. Go to Settings > Integrations > HubSpot
  2. Tap Disconnect
  3. Follow the connection steps again

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Manage your integration

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Disconnect HubSpot

To disconnect the integration:
  1. Open Allo app
  2. Go to Settings > Integrations
  3. Select HubSpot
  4. Tap Disconnect
Disconnecting stops all sync between Allo and HubSpot. Existing data in HubSpot remains unchanged.

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Reconnect

If you need to reconnect:
  1. Disconnect the current integration in Allo
  2. Follow the setup steps to reconnect
  3. Reauthorize access in HubSpot

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Use cases

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Sales pipeline management

Track every customer conversation in HubSpot automatically. Move deals through your pipeline based on call outcomes.

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Team collaboration

Share call recordings and summaries with team members through HubSpot. Everyone stays informed without forwarding files.

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Sales coaching

Review team call recordings directly in HubSpot. Use AI summaries to identify coaching opportunities.

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Reporting and analytics

Use HubSpot’s reporting tools to analyze call frequency, duration, and outcomes across your entire sales team.

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Need help?

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Contact Allo support

Get help with the integration
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HubSpot documentation

Learn more about HubSpot features