What this integration does
The Allo-Zapier integration connects your calls and messages to 5000+ apps automatically. Build custom workflows without coding. Perfect for teams that want to integrate Allo with tools not directly supported. Key benefits:- Connect to 5000+ apps
- No coding required
- Visual workflow builder
- Automatic triggers and actions
Zapier is a no-code automation platform. You’ll need a Zapier account (free tier available).
Setup
Get your Allo webhook URL
1
Create Zapier account
Sign up at zapier.com (free tier available)
2
Create new Zap
Click Create Zap button
3
Add webhook trigger
- Search for Webhooks by Zapier
- Select Catch Hook as trigger event
- Click Continue
4
Copy webhook URL
Zapier generates a unique webhook URL. Copy it.
Connect Allo to Zapier
1
Open Allo app
Launch Allo on mobile or desktop
2
Go to Integrations
Navigate to Settings > Integrations
3
Find Zapier
Locate Zapier in the integrations list and tap Connect
4
Paste webhook URL
Enter the webhook URL you copied from Zapier
5
Select events
Choose which events to send:
- Calls - Call recordings and summaries
- SMS - Text messages
- Contacts - Contact changes
- All events - Everything (recommended for testing)
6
Save and test
Tap Save. Make a test call to verify the connection.
Complete Zap setup
1
Return to Zapier
Go back to your Zap in Zapier
2
Test trigger
Click Test trigger. Zapier should find your test call data.
3
Add action
Choose what to do with Allo data (send to another app, create records, etc.)
4
Turn on Zap
Once configured, turn on your Zap to activate automation
Your Zap is now live. Allo will send data to Zapier automatically after each call or SMS.
How it works
Event triggers
Allo sends webhook events to Zapier when calls, SMS, or contact changes occur.
Instant actions
Zapier processes events and triggers actions in other apps instantly.
Multi-step Zaps
Chain multiple actions together in a single workflow.
5000+ apps
Connect Allo to Gmail, Slack, Airtable, and thousands more.
Available data
When Allo sends a webhook to Zapier, you receive: Call events:- Call ID
- Contact name and phone number
- Call direction (inbound/outbound)
- Call duration
- Call timestamp
- Call outcome (answered, voicemail, missed)
- Recording URL
- Transcript text
- AI summary
- Contact tags
- Message ID
- Sender and recipient
- Message text
- Timestamp
- Direction (sent/received)
- Contact ID
- Name and phone number
- Email address
- Tags and notes
- Event type (created, updated, deleted)
Example Zaps
Send Gmail notifications
- Trigger: Allo call webhook
- Action: Send email via Gmail
- Include: Call summary and recording link
Create Google Calendar events
- Trigger: Allo call webhook
- Filter: Only scheduled callback calls
- Action: Create Google Calendar event
Add to Monday.com
- Trigger: Allo call webhook
- Action: Create item in Monday.com board
- Include: Call details and action items
Slack team updates
- Trigger: Allo SMS received
- Action: Post message in Slack channel
- Include: Sender and message content
Airtable call log
- Trigger: Allo call webhook
- Action: Create record in Airtable
- Map: Call data to Airtable fields
Multi-step automation
- Trigger: Allo call webhook
- Action 1: Send email via Gmail
- Action 2: Create Trello card
- Action 3: Post to Slack
- Action 4: Update Google Sheet
What syncs
- Allo to Zapier
- Zapier to Allo
From Allo to Zapier:
- All call events with complete metadata
- Call recordings (URL links)
- Call transcripts (full text)
- AI summaries
- SMS messages (sent and received)
- Contact changes (create, update, delete)
- Custom event data
Troubleshooting
Webhook not receiving data
Webhook not receiving data
Common causes:
- Webhook URL copied incorrectly
- Zap not turned on
- Wrong events selected in Allo
- Verify the full webhook URL in both Zapier and Allo
- Make sure your Zap is turned ON (not paused)
- Select “All events” in Allo for testing
- Make a test call to trigger the webhook
Test trigger not finding data
Test trigger not finding data
How to fix:
- Make sure integration is connected in Allo
- Make a test call or send a test SMS
- Return to Zapier and click Test trigger again
- Zapier will capture the most recent webhook data
Zap failing
Zap failing
Check Zap history:
- Open your Zap in Zapier
- Click Zap history to see execution log
- Review error messages for failed runs
- Common issues: missing fields, API limits, authentication errors
Recording URLs not accessible
Recording URLs not accessible
Verify access:
- Recording URLs require authentication
- Some apps may not support authenticated URLs
- Contact Allo support for recording access instructions
Hit Zapier task limits
Hit Zapier task limits
Free tier limits:
- 100 tasks/month
- Single-step Zaps only
- Upgrade to paid Zapier plan
- Add filters to reduce task usage
- Prioritize most important automations
Need to reconnect
Need to reconnect
To reconnect the integration:
- In Allo: Go to Settings > Integrations > Zapier
- Tap Disconnect
- Generate a new webhook in Zapier
- Follow connection steps with new URL
Manage your integration
Disconnect Zapier
To disconnect the integration:- Open Allo app
- Go to Settings > Integrations
- Select Zapier
- Tap Disconnect
Update webhook URL
If you need to change the webhook URL:- Create a new webhook in Zapier
- Disconnect the Zapier integration in Allo
- Reconnect with the new webhook URL
Multiple Zaps
To send Allo data to multiple Zaps:- Create multiple webhook connections in Allo
- Each can have different event filters
- Build separate workflows for different purposes
Popular app connections
Gmail
Send email notifications for every call
Slack
Post call summaries to team channels
Google Sheets
Log calls to spreadsheets automatically
Trello
Create cards for follow-up calls
Airtable
Build custom call databases
Monday.com
Track calls as work items