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Overview

Every Allo account includes one free business number. Buy additional numbers from 50+ countries, port your existing numbers, or get toll-free numbers. What you can do:
  • Buy additional numbers ($5/month for most countries)
  • Port existing numbers to Allo
  • Get toll-free numbers (Business plan)
  • Manage multiple numbers
Learn about plans and pricing

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Your included number

Every plan includes one free business number assigned during onboarding. You choose from available numbers in your country.
French mobile numbers (06/07) require the Business plan.

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Buy additional numbers

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Standard numbers ($5/month)

Available from 50+ countries:
  • United States (landline & mobile)
  • Canada (landline & mobile)
  • France (landline)
  • UK (landline & mobile)
  • Spain, Switzerland, Portugal, Australia
  • And many more…
Higher pricing countries:
  • Germany landline: $15/month
  • Belgium: from 5€/month, on request and subject to stock
  • Portugal mobile: $45/month

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How to buy

  1. Open Allo app
  2. Go to Settings > Buy Number
  3. Choose country and type
  4. Select from available numbers
  5. Confirm purchase
Can’t find your country?
Contact support for availability and pricing.View complete pricing

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Port existing numbers

Transfer your current phone number to Allo to keep your established business identity. Can port:
  • Landline numbers (all countries)
  • US and Canada mobile numbers
  • French mobile numbers (06/07)
Process:
  1. Fill out porting form
  2. Provide carrier information
  3. Wait 2-4 weeks
  4. Number activates automatically
Start porting: In the Allo app on desktop or web, go to Settings > Numbers and click Port a number. See the step-by-step porting guide for details.

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Manage your numbers

Each number can have its own settings: custom greetings, call routing, business hours, IVR, and more. Learn about call management features To configure a number:
  1. Go to Settings
  2. Tap the number you want to configure
  3. Customize features
For team management:
Add team members and assign numbers to different users. Learn about team features

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Troubleshooting

Check:
  • Payment method is valid
  • Country is available (some require contacting support)
Update payment method
Requirements:
  • Business plan subscription
  • Contact support (can’t purchase in app)
Upgrade to Business
Verify:
  • Number is active (not being ported)
  • Subscription is current
  • App is updated
View common issues
Contact support for port status updates. Typical timeline is 2-4 weeks.

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Need help?

Buy number

Request specific number or type

Port number

Start porting process

Contact support

Get help with numbers

View pricing

See all costs