Features
Handle multiple calls at once
When you’re on a call and someone else calls in, you can now see both calls clearly. Answer or send to voicemail/AI receptionist without hanging up on your current conversation.
Voice IVR (Beta)
Early version of our AI-powered IVR is live. Callers can speak naturally about what they need, and the AI routes them to the right person on your team.
Fixes & Improvements
- Mobile Onboarding: Fixed a bug that allowed users to skip multiple steps during setup.
- Navigation: Rebuilt screen navigation for a faster experience.
- Performance: Migrated to better servers to handle more concurrent calls and improve speed.
- CRM Sync: Resolved an issue where call summaries were sometimes sent twice to the CRM.
Features
Zoho CRM Integration
Every call, text, and contact update now flows directly into Zoho CRM without lifting a finger.
Team visibility on desktop
Conversations now show exactly who on your team took each action (answered, messaged, or handled). See at a glance who is doing what.
Advanced filters on desktop
Filter conversations with precision based on voicemails, AI interactions, SMS, calls, transfers, or archived conversations.Fixes & Improvements
- Android: Resolved the SMS crash issue and fixed call duration display.
- Attribution: Fixed phone number attribution errors.
- iOS: Fixed random failures on outbound calls.
- Web: Audio now stops properly when closing call dialogs.
- Navigation: Fixed the back button behavior on desktop.
Features
Language and localization on mobile
You can now choose your AI agent’s language, set the app language preference, and select your date/time format (12h/24h, US/International).Call routing on web and desktop
Manage call routing directly from the desktop app (cascading calls or simultaneous ringing). Settings automatically sync with mobile.Billing page
A brand new billing page on desktop to manage subscriptions, download invoices, and cancel directly.Integrations Update
- Streak: Integration is now live on web.
- Attio: Sync now completes in 2–3 minutes instead of hours.
Fixes & Improvements
- Reliability: Major performance upgrades for Android and older iPhones.
- Outbound Calls: Fixed reliability issues reported in previous weeks.
Features
Custom AI summaries
We can now configure custom summary templates for each of your numbers to capture specific information.Better team visibility
Filter your call history by team member and interaction type on desktop to see who handled what.Desktop business hours
Configure your working hours directly in Settings without needing support tickets.Fixes & Improvements
- Faster Desktop Experience: Rebuilt performance from the ground up for a noticeably faster application.