Returns outbound call metrics: dial funnel (dials → connected → conversations → conversions), time series, heatmap, leaderboard, and time spent metrics.
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CONVERSATIONS_READextend=items with a stage to include the actual list of outbound calls behind the funnel numbers in the response.
| Value | Requires | Effect |
|---|---|---|
items | stage | Includes a paginated items field with the calls for the specified funnel stage |
| Stage | Calls included |
|---|---|
DIAL | All outbound dials |
CONNECTED | Calls where the recipient picked up |
CONVERSATION | Connected calls longer than 1 minute |
CONVERSION | Calls tagged with one of the specified tags |
items field with the paginated call list for the requested stage.
Passing extend=items without stage returns a 400 error with code MISSING_PARAMETER.Comparison period. Metrics will include change vs this period.
Filter by user IDs. Cannot be combined with allo_numbers.
Filter by Allo numbers (E.164). Cannot be combined with user_ids.
Tag keys that define a conversion (e.g. ['meeting_booked', 'demo_scheduled'])
Time series granularity
DAY, WEEK, MONTH Include the list of outbound calls behind the funnel numbers. Requires stage.
items Filter drilldown items by funnel stage. Only used when extend=items.
DIAL, CONNECTED, CONVERSATION, CONVERSION Page number for drilldown items. Only used when extend=items.
Page size for drilldown items. Only used when extend=items.
x <= 100Outbound analytics