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The Summary Templates API lets you manage your team’s call summary templates. A summary template defines how Allo’s AI structures the summary of a call: its name, an optional call context that guides the AI, an optional icon, and an ordered list of sections. Templates are shared across the whole team and are used to produce the AI summary of a call.

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Template fields

FieldConstraint
nameRequired. The display name of the template.
call_contextOptional. Background context that helps the AI summarize calls. Max 4,000 characters.
iconOptional. A short icon (e.g. an emoji) shown next to the template.
sectionsOptional. Up to 10 ordered sections, each with a title, instructions, and order.

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Endpoints

List summary templates

All of the team’s summary templates

Get summary template

A single template by ID

Create summary template

Create a new template for the team

Update summary template

Replace a template’s content

Delete summary template

Deactivate a template