> ## Documentation Index
> Fetch the complete documentation index at: https://help.withallo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete inbox

> Deletes the inbox. Conversations are not affected. With `user_id`, an inbox with no source in a workspace the caller manages returns `404`, and an inbox that also holds lines from another workspace returns `403` `FORBIDDEN`.

> [!NOTE]
>
> **Required scope:** `INBOXES_WRITE`

## Behavior

Deletes the inbox and returns `204` with no body. The conversations it showed are not affected and stay on their lines.

Pass the `user_id` query parameter to delete a teammate's inbox. Only admins and managers of the teammate's workspace can do that. An inbox with no source in a workspace the caller manages returns `404`. An inbox that also holds lines from another workspace returns `403`: only the teammate can delete it.

> [!WARNING]
>
> Deleting an inbox cannot be undone. AI assistants connected through the [MCP server](https://help.withallo.com/en/integrations/mcp.md) only delete an inbox when you ask for it.

## Errors

| Status | Code | When |
| - | - | - |
| `403` | `FORBIDDEN` | `user_id` is set and the caller is not an admin or manager of that teammate's workspace, or the inbox also holds lines from another workspace |
| `404` | `INBOX_NOT_FOUND` | No inbox with this ID belongs to the inbox owner, or, with `user_id`, it has no source in a workspace the caller manages |


## OpenAPI

````yaml DELETE /v2/api/inboxes/{inbox_id}
openapi: 3.0.3
info:
  title: Allo API
  description: >-
    Allo API provides programmatic access to your Allo account, allowing you to
    manage webhooks, retrieve calls and contacts, and send SMS messages.


    All requests to `/v1/api/**` endpoints automatically go through quota
    checking and scope validation.
  version: 1.0.0
  contact:
    name: Allo Support
servers:
  - url: https://api.withallo.com
    description: Production server
security: []
tags:
  - name: Summary Templates
    description: >-
      Manage call summary templates that control how AI-generated call summaries
      are structured for your team.
  - name: Webhooks
    description: >-
      Manage webhook endpoints to receive real-time notifications about events
      in your Allo account. Each endpoint subscribes to one or more event topics
      and is verified with a signing secret.
  - name: Calls
    description: >-
      Retrieve and search call records with filtering and pagination. Filter
      calls by your Allo phone number.
  - name: Contacts
    description: >-
      Search and retrieve contact information with sorting and pagination.
      Includes engagement level tracking.
  - name: SMS
    description: Send SMS messages to phone numbers using your Allo numbers.
  - name: Phone Numbers
    description: Retrieve information about your Allo phone numbers.
  - name: Analytics
    description: Pre-computed call metrics, team performance, and outbound dial funnel
  - name: CRM
    description: Manage people, companies, and deals in your CRM.
  - name: Notes
    description: >-
      Internal team notes on conversations and CRM people, with @mention
      support. Notes are never visible to the contact.
  - name: Threads
    description: >-
      Team discussion threads attached to a conversation item (call, SMS, or
      conversation note). One thread per item.
  - name: AI Receptionist
    description: >-
      Read and write the AI receptionist configuration of a phone line: business
      details, voice, prompt, capabilities, business hours, transfer rules,
      scheduling calendars and knowledge sources.
  - name: Inboxes
    description: >-
      Personal inboxes: saved views of one or more lines, optionally narrowed to
      phone-menu options, with their own filters and notification setting.
paths:
  /v2/api/inboxes/{inbox_id}:
    delete:
      tags:
        - Inboxes
      summary: Delete inbox
      description: >-
        Deletes the inbox. Conversations are not affected. With `user_id`, an
        inbox with no source in a workspace the caller manages returns `404`,
        and an inbox that also holds lines from another workspace returns `403`
        `FORBIDDEN`.
      operationId: deleteInbox
      parameters:
        - name: inbox_id
          in: path
          required: true
          description: Inbox ID (`inb-*`).
          schema:
            type: string
            example: inb-abc123
        - name: user_id
          in: query
          description: >-
            Act on a teammate's inbox (`usr-*`). The caller must be an admin or
            manager of that teammate's workspace, and only reaches inboxes and
            sources in workspaces they manage. Omit to act on your own inboxes.
          schema:
            type: string
            example: usr-abc123
      responses:
        '204':
          description: Inbox deleted
        '401':
          $ref: '#/components/responses/ApiUnauthorized'
        '403':
          $ref: '#/components/responses/ApiForbidden'
        '404':
          $ref: '#/components/responses/ApiNotFound'
        '429':
          $ref: '#/components/responses/ApiRateLimited'
      security:
        - ApiKeyAuth: []
components:
  responses:
    ApiUnauthorized:
      description: Invalid or missing API key
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiError'
    ApiForbidden:
      description: API key lacks the required scope or access to the resource
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiError'
    ApiNotFound:
      description: Resource not found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiError'
    ApiRateLimited:
      description: Rate limit exceeded
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiError'
  schemas:
    ApiError:
      type: object
      properties:
        error:
          type: object
          properties:
            type:
              type: string
            code:
              type: string
            message:
              type: string
            retryable:
              type: boolean
            request_id:
              type: string
            retry_after_seconds:
              type: integer
              nullable: true
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: Authorization

````

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