> ## Documentation Index
> Fetch the complete documentation index at: https://help.withallo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zapier

> Connect Allo with 5000+ apps using Zapier automation

## What this integration does

The Allo-Zapier integration connects your calls and messages to 5000+ apps automatically. Build custom workflows without coding. Perfect for teams that want to integrate Allo with tools not directly supported.

**Key benefits:**

* Connect to 5000+ apps
* No coding required
* Visual workflow builder
* Automatic triggers and actions

<Note>
  Zapier is a no-code automation platform. You'll need a Zapier account (free tier available).
</Note>

## Setup

### Get your Allo webhook URL

<Steps>
  <Step title="Create Zapier account">
    Sign up at [zapier.com](https://zapier.com) (free tier available)
  </Step>

  <Step title="Create new Zap">
    Click **Create Zap** button
  </Step>

  <Step title="Add webhook trigger">
    1. Search for **Webhooks by Zapier**
    2. Select **Catch Hook** as trigger event
    3. Click **Continue**
  </Step>

  <Step title="Copy webhook URL">
    Zapier generates a unique webhook URL. Copy it.
  </Step>
</Steps>

### Connect Allo to Zapier

<Steps>
  <Step title="Open Allo app">
    Launch Allo on mobile or desktop
  </Step>

  <Step title="Go to Integrations">
    Navigate to **Settings** > **Integrations**
  </Step>

  <Step title="Find Zapier">
    Locate **Zapier** in the integrations list and tap **Connect**
  </Step>

  <Step title="Paste webhook URL">
    Enter the webhook URL you copied from Zapier
  </Step>

  <Step title="Select events">
    Choose which events to send:

    * **Calls** - Call recordings and summaries
    * **SMS** - Text messages
    * **Contacts** - Contact changes
    * **All events** - Everything (recommended for testing)
  </Step>

  <Step title="Save and test">
    Tap **Save**. Make a test call to verify the connection.
  </Step>
</Steps>

### Complete Zap setup

<Steps>
  <Step title="Return to Zapier">
    Go back to your Zap in Zapier
  </Step>

  <Step title="Test trigger">
    Click **Test trigger**. Zapier should find your test call data.
  </Step>

  <Step title="Add action">
    Choose what to do with Allo data (send to another app, create records, etc.)
  </Step>

  <Step title="Turn on Zap">
    Once configured, turn on your Zap to activate automation
  </Step>
</Steps>

<Info>
  Your Zap is now live. Allo will send data to Zapier automatically after each call or SMS.
</Info>

## How it works

<CardGroup cols={2}>
  <Card title="Event triggers" icon="https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce" width="256" height="256" data-path="media/integrations/Allo.png">
    Allo sends webhook events to Zapier when calls, SMS, or contact changes occur.
  </Card>

  <Card title="Instant actions" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Zapier.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=b00dfbd631b34609d7e595659655ebb7" width="24" height="24" data-path="media/integrations/Zapier.svg">
    Zapier processes events and triggers actions in other apps instantly.
  </Card>

  <Card title="Multi-step Zaps" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Zapier.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=b00dfbd631b34609d7e595659655ebb7" width="24" height="24" data-path="media/integrations/Zapier.svg">
    Chain multiple actions together in a single workflow.
  </Card>

  <Card title="5000+ apps" icon="https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce" width="256" height="256" data-path="media/integrations/Allo.png">
    Connect Allo to Gmail, Slack, Airtable, and thousands more.
  </Card>
</CardGroup>

### Available data

When Allo sends a webhook to Zapier, you receive:

**Call events:**

* Call ID
* Contact name and phone number
* Call direction (inbound/outbound)
* Call duration
* Call timestamp
* Call outcome (answered, voicemail, missed)
* Recording URL
* Transcript text
* AI summary
* Contact tags

**SMS events:**

* Message ID
* Sender and recipient
* Message text
* Timestamp
* Direction (sent/received)

**Contact events:**

* Contact ID
* Name and phone number
* Email address
* Tags and notes
* Event type (created, updated, deleted)

## Example Zaps

### Send Gmail notifications

1. **Trigger:** Allo call webhook
2. **Action:** Send email via Gmail
3. **Include:** Call summary and recording link

### Create Google Calendar events

1. **Trigger:** Allo call webhook
2. **Filter:** Only scheduled callback calls
3. **Action:** Create Google Calendar event

### Add to Monday.com

1. **Trigger:** Allo call webhook
2. **Action:** Create item in Monday.com board
3. **Include:** Call details and action items

### Slack team updates

1. **Trigger:** Allo SMS received
2. **Action:** Post message in Slack channel
3. **Include:** Sender and message content

### Airtable call log

1. **Trigger:** Allo call webhook
2. **Action:** Create record in Airtable
3. **Map:** Call data to Airtable fields

### Multi-step automation

1. **Trigger:** Allo call webhook
2. **Action 1:** Send email via Gmail
3. **Action 2:** Create Trello card
4. **Action 3:** Post to Slack
5. **Action 4:** Update Google Sheet

## What syncs

<Tabs>
  <Tab title="Allo to Zapier">
    **From Allo to Zapier:**

    * All call events with complete metadata
    * Call recordings (URL links)
    * Call transcripts (full text)
    * AI summaries
    * SMS messages (sent and received)
    * Contact changes (create, update, delete)
    * Custom event data
  </Tab>

  <Tab title="Zapier to Allo">
    **From Zapier to Allo:**

    Zapier can't trigger actions in Allo directly. This is a one-way integration for exporting Allo data to other systems.

    Use Zapier to process and distribute Allo data to other apps.
  </Tab>
</Tabs>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Webhook not receiving data">
    **Common causes:**

    * Webhook URL copied incorrectly
    * Zap not turned on
    * Wrong events selected in Allo

    **Solutions:**

    * Verify the full webhook URL in both Zapier and Allo
    * Make sure your Zap is turned ON (not paused)
    * Select "All events" in Allo for testing
    * Make a test call to trigger the webhook
  </Accordion>

  <Accordion title="Test trigger not finding data">
    **How to fix:**

    1. Make sure integration is connected in Allo
    2. Make a test call or send a test SMS
    3. Return to Zapier and click **Test trigger** again
    4. Zapier will capture the most recent webhook data
  </Accordion>

  <Accordion title="Zap failing">
    **Check Zap history:**

    1. Open your Zap in Zapier
    2. Click **Zap history** to see execution log
    3. Review error messages for failed runs
    4. Common issues: missing fields, API limits, authentication errors
  </Accordion>

  <Accordion title="Recording URLs not accessible">
    **Verify access:**

    * Recording URLs require authentication
    * Some apps may not support authenticated URLs
    * Contact Allo support for recording access instructions
  </Accordion>

  <Accordion title="Hit Zapier task limits">
    **Free tier limits:**

    * 100 tasks/month
    * Single-step Zaps only

    **Solutions:**

    * Upgrade to paid Zapier plan
    * Add filters to reduce task usage
    * Prioritize most important automations
  </Accordion>

  <Accordion title="Need to reconnect">
    To reconnect the integration:

    1. In Allo: Go to **Settings** > **Integrations** > **Zapier**
    2. Tap **Disconnect**
    3. Generate a new webhook in Zapier
    4. Follow connection steps with new URL
  </Accordion>
</AccordionGroup>

## Manage your integration

### Disconnect Zapier

To disconnect the integration:

1. Open Allo app
2. Go to **Settings** > **Integrations**
3. Select **Zapier**
4. Tap **Disconnect**

<Warning>
  Disconnecting stops webhook events to Zapier. Your Zaps will no longer receive Allo data.
</Warning>

### Update webhook URL

If you need to change the webhook URL:

1. Create a new webhook in Zapier
2. Disconnect the Zapier integration in Allo
3. Reconnect with the new webhook URL

### Multiple Zaps

To send Allo data to multiple Zaps:

1. Create multiple webhook connections in Allo
2. Each can have different event filters
3. Build separate workflows for different purposes

## Popular app connections

<CardGroup cols={3}>
  <Card title="Gmail" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Zapier.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=b00dfbd631b34609d7e595659655ebb7" width="24" height="24" data-path="media/integrations/Zapier.svg">
    Send email notifications for every call
  </Card>

  <Card title="Slack" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Zapier.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=b00dfbd631b34609d7e595659655ebb7" width="24" height="24" data-path="media/integrations/Zapier.svg">
    Post call summaries to team channels
  </Card>

  <Card title="Google Sheets" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Zapier.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=b00dfbd631b34609d7e595659655ebb7" width="24" height="24" data-path="media/integrations/Zapier.svg">
    Log calls to spreadsheets automatically
  </Card>

  <Card title="Trello" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Zapier.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=b00dfbd631b34609d7e595659655ebb7" width="24" height="24" data-path="media/integrations/Zapier.svg">
    Create cards for follow-up calls
  </Card>

  <Card title="Airtable" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Zapier.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=b00dfbd631b34609d7e595659655ebb7" width="24" height="24" data-path="media/integrations/Zapier.svg">
    Build custom call databases
  </Card>

  <Card title="Monday.com" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Zapier.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=b00dfbd631b34609d7e595659655ebb7" width="24" height="24" data-path="media/integrations/Zapier.svg">
    Track calls as work items
  </Card>
</CardGroup>

## Need help?

<CardGroup cols={2}>
  <Card title="Contact Allo support" icon="https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce" href="/en/support/contact" width="256" height="256" data-path="media/integrations/Allo.png">
    Get help with the integration
  </Card>

  <Card title="Zapier documentation" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Zapier.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=b00dfbd631b34609d7e595659655ebb7" href="https://help.zapier.com" width="24" height="24" data-path="media/integrations/Zapier.svg">
    Learn more about Zapier
  </Card>
</CardGroup>