> ## Documentation Index
> Fetch the complete documentation index at: https://help.withallo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notion

> Automatically log call recordings and summaries to your Notion workspace

## What this integration does

The Allo-Notion integration automatically logs every call to your Notion workspace. Calls are organized by contact type (Client or Lead) with summaries and audio recordings. Perfect for teams using Notion as their workspace hub. Contacts from a specified Notion database are also automatically synced into Allo every 5 minutes.

**Key benefits:**

* Automatic call logging to Notion database
* Calls organized by Client and Lead categories
* AI summaries included in each call entry
* Audio recordings attached automatically
* Contacts synced from Notion into Allo every 5 minutes

<Warning>
  Do not modify the column names or structure of the Notion template. Any change can break the integration.
</Warning>

## Setup

<Steps>
  <Step title="Open Allo app">
    Launch Allo on mobile or desktop
  </Step>

  <Step title="Go to Integrations">
    Navigate to **Settings** > **Integrations**
  </Step>

  <Step title="Find Notion">
    Locate **Notion** in the integrations list and tap **Connect**
  </Step>

  <Step title="Connect to Notion">
    Follow the connection steps to link your Notion workspace
  </Step>

  <Step title="Select workspace">
    If you have multiple workspaces, choose the one where you want call logs to appear
  </Step>

  <Step title="Authorize access">
    Grant Allo permission to create and update pages in your workspace
  </Step>
</Steps>

<Info>
  Allo automatically creates a database in your Notion workspace for call logs. Don't modify the template structure.
</Info>

## How it works

<CardGroup cols={2}>
  <Card title="Automatic database" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Notion.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=ac7ec536bb93add2f2f4970efbaf532a" width="24" height="24" data-path="media/integrations/Notion.svg">
    Allo creates a dedicated database in your Notion workspace for all call logs.
  </Card>

  <Card title="Call categorization" icon="https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce" width="256" height="256" data-path="media/integrations/Allo.png">
    Contacts are automatically organized as "Client" or "Lead" categories.
  </Card>

  <Card title="AI summaries" icon="https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce" width="256" height="256" data-path="media/integrations/Allo.png">
    Each call entry includes an AI-generated summary with key points.
  </Card>

  <Card title="Audio recordings" icon="https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce" width="256" height="256" data-path="media/integrations/Allo.png">
    Full call recordings are attached to each Notion entry.
  </Card>
</CardGroup>

### Call logging structure

Each call logged to Notion includes:

* Contact name
* Contact category (Client or Lead)
* Call date and time
* Call duration
* Call direction (inbound/outbound)
* AI-generated summary
* Audio recording link

### Contact categorization

**Clients:**\
Existing customers or established contacts

**Leads:**\
New prospects or potential customers

Allo automatically categorizes contacts based on your call history and frequency.

## What syncs

<Tabs>
  <Tab title="Allo to Notion">
    **From Allo to Notion:**

    * Call logs with metadata
    * Contact names
    * Contact categories (Client/Lead)
    * Call summaries (AI-generated)
    * Audio recordings (links)
    * Call date, time, duration
    * Call direction
  </Tab>

  <Tab title="Notion to Allo">
    **From Notion to Allo:**

    * Contacts from a specified Notion database, synced automatically every 5 minutes

    <Note>
      Only contacts sync from Notion to Allo. Edits to call notes or other fields in Notion do not affect Allo.
    </Note>
  </Tab>
</Tabs>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Connection failed">
    **Common causes:**

    * Notion authorization denied
    * Insufficient workspace permissions
    * Network timeout during connection

    **Solutions:**

    * Make sure you authorized Allo in Notion
    * Verify you have edit permissions in the workspace
    * Try disconnecting and reconnecting
  </Accordion>

  <Accordion title="Calls not appearing in Notion">
    **Check these items:**

    * Integration shows as "Connected" in Allo Settings
    * You have internet connection during calls
    * The Notion database wasn't deleted

    **Solution:** If issues persist, disconnect and reconnect the integration to create a fresh database.
  </Accordion>

  <Accordion title="Database structure broken">
    **What happened:**\
    If you modified column names or the database structure, the integration stops working.

    **Solution:**

    1. Go to **Settings** > **Integrations** > **Notion**
    2. Tap **Disconnect**
    3. Reconnect to generate a fresh database template
    4. Don't modify the new database structure
  </Accordion>

  <Accordion title="Audio recordings not showing">
    **Check these items:**

    * Call was made through Allo app (not native dialer)
    * Recording permissions are enabled in Allo
    * Internet connection was stable during call

    **Note:**\
    Some calls may not have recordings if they were very short or disconnected.
  </Accordion>

  <Accordion title="Need to reconnect">
    To reconnect the integration:

    1. Go to **Settings** > **Integrations** > **Notion**
    2. Tap **Disconnect**
    3. Follow the connection steps again

    <Note>
      Reconnecting creates a new database. Previous call logs remain in the old database.
    </Note>
  </Accordion>
</AccordionGroup>

## Manage your integration

### Disconnect Notion

To disconnect the integration:

1. Open Allo app
2. Go to **Settings** > **Integrations**
3. Select **Notion**
4. Tap **Disconnect**

<Warning>
  Disconnecting stops call logging to Notion. The existing database and call logs remain in your workspace.
</Warning>

### Working with the database

You can customize the Notion database view without breaking the integration:

* Change view type (table, board, calendar, etc.)
* Add filters
* Sort entries
* Create linked databases

**Don't modify:**

* Column names
* Column types
* Database structure

## Use cases

### Team knowledge base

Build a searchable database of all customer calls in Notion. Team members can review call summaries and recordings.

### Client documentation

Maintain complete call history alongside other client documentation in Notion. Keep everything in one workspace.

### Sales training

Review call recordings and AI summaries to train new team members. Create playbooks based on successful calls.

### Project management

Link call logs to project pages in Notion. Track communication alongside tasks and deliverables.

## Need help?

<CardGroup cols={2}>
  <Card title="Contact Allo support" icon="https://mintcdn.com/themobilefirstcompany/4JKVqOLduvlaK6pG/media/integrations/Allo.png?fit=max&auto=format&n=4JKVqOLduvlaK6pG&q=85&s=de5eaa45a01e052c9506804098dbb8ce" href="/en/support/contact" width="256" height="256" data-path="media/integrations/Allo.png">
    Get help with the integration
  </Card>

  <Card title="Notion documentation" icon="https://mintcdn.com/themobilefirstcompany/0w3bVWjKfZPY4i7y/media/integrations/Notion.svg?fit=max&auto=format&n=0w3bVWjKfZPY4i7y&q=85&s=ac7ec536bb93add2f2f4970efbaf532a" href="https://www.notion.so/help" width="24" height="24" data-path="media/integrations/Notion.svg">
    Learn more about Notion features
  </Card>
</CardGroup>