> ## Documentation Index > Fetch the complete documentation index at: https://help.withallo.com/llms.txt > Use this file to discover all available pages before exploring further. # Plans and Pricing > Simple, transparent pricing. No hidden fees. **Simple pricing.** Two plans. All prices include unlimited calls, recordings, and AI summaries. No surprises. *** # Business Plan **MOST POPULAR** - Try free for 7 days. No credit card required during trial. ## Perfect for teams and professionals ### Pricing ## \$45/user/month **or \$384.99/user/year** Save \$155/year (29% off) ## 45€/user/month **or 420€/user/year (35€/month)** Save 120€/year (22% off) ## \$59 CAD/user/month **or \$539.99 CAD/user/year** Save \$168/year (29% off) ## 45 CHF/user/month **or 400 CHF/user/year** Save 140 CHF/year (29% off) *** ## What's included ### Premium features Mac, Windows, and web app for better productivity Virtual receptionist answers calls 24/7, provides info, takes messages Send and receive text messages (Starter can only receive) Add unlimited team members with per-seat pricing Track team performance, call volume, and metrics Try everything free with your team before you buy ### Everything in Starter, plus: * βœ… Desktop apps (Mac, Windows, Web) * βœ… AI Receptionist * βœ… SMS sending capability * βœ… French mobile numbers (06/07) * βœ… Team performance dashboard * βœ… Call monitoring for coaching * βœ… Custom email summary settings * βœ… Multi-device support ### Also includes (from Starter): iOS and Android After every call Full transcripts 1 per user included 1000+ integrations Automatic protection Professional menu Call screening Set availability **Plus:** Call recordings, voicemail, email summaries, call transfer, SMS receive *** ## Free trial ### No commitment. Full access. **What you get:** * βœ… Full access to all Business features * βœ… Desktop and mobile apps * βœ… AI Receptionist * βœ… Team features * βœ… No limitations **How it works:** * Credit card required * Charges after 7 days * Email reminder 1 day before charge * Cancel anytime during trial **Start your free trial β†’** *** ## Who is Business for? **Perfect for sales teams who need:** * Team call tracking and analytics * CRM integration with auto-logging * Call monitoring for coaching * Desktop apps for productivity * AI Receptionist for lead capture **Example:** 5-person sales team = \$225/month **Ideal for customer support teams:** * Route calls with IVR menu * AI Receptionist handles common questions * SMS for follow-ups * Team performance tracking * Call monitoring for quality **Example:** 10-person support team = \$450/month **For businesses that are scaling:** * Add team members as you grow * Desktop apps for office work * Analytics to track performance * Professional AI Receptionist * Team collaboration features **Start with 2-3 seats, scale up anytime** **Built for distributed teams:** * Desktop, web, and mobile access * Team dashboard for visibility * Call routing across locations * Centralized call history * Cloud-based system **Work from anywhere with full features** **Even solo users choose Business for:** * Desktop apps (Mac/Windows) * AI Receptionist * SMS sending capability * Better screen for managing calls * Professional features **Just \$45/month for one user** *** # Starter Plan ## Essential features for solo users ### Pricing ## \$16/month **Billed annually (\$192/year)** Annual billing only ## 16€/month **Billed annually (192€/year)** Annual billing only *** ## What's included iOS and Android apps with full feature access Automatic summaries and transcripts One professional number included Connect Notion, and 1000+ tools Automatic spam detection and blocking Call summaries sent to your inbox Professional phone menu (up to 8 options) Set availability and after-hours routing Screen calls before answering Transfer calls to team or external numbers Voicemail with transcription Receive text messages (cannot send) **Plus:** Call recordings, transcripts, contact management, Zapier/Make integrations *** ## What's NOT included **Starter plan limitations:** * ❌ Desktop apps (Mac/Windows) * ❌ Web app * ❌ AI Receptionist * ❌ SMS sending (can only receive) * ❌ French mobile numbers (06/07) * ❌ Team members * ❌ Team analytics dashboard * ❌ Call monitoring **Need these features?** Upgrade to Business anytime. Keep all your data. *** ## Who is Starter for? **Perfect if you:** * Work alone * Mobile app is enough * Don't need desktop access * Don't need AI Receptionist * Only need to receive SMS **From \$16/month, billed annually** **Great for freelancers who:** * Need professional business number * Want AI call summaries * Use CRM integrations * Work primarily on mobile * Don't need team features **All essentials included** **Works for small business if:** * No team to manage * Mobile-first workflow * Basic features are enough * Want to keep costs low * Will upgrade later if needed **Start small, scale to Business later** **Not sure which plan you need?** Start with Starter to test: * Core features * Call quality * CRM integrations * User interface **Upgrade to Business anytime if you need more features** *** ## Upgrade to Business ### Upgrade to Business anytime **Get access to:** * Desktop and web apps * AI Receptionist * SMS sending * Team features * Analytics dashboard **Easy upgrade:** * Takes seconds * Keep all your data * Pro-rated billing * No penalty **Compare plans β†’** *** # Get Starter plan \$16/month, billed annually - All essential features included **Get started β†’** *** ## Feature comparison | Feature | Starter | Business | | --------------------- | :-----------------------: | :----------------: | | **Price (US)** | \$16/mo (billed annually) | \$45/user/mo | | **Billed annually** | \$192/year | \$384.99/user/year | | **Free trial** | ❌ | βœ… 7 days | | Mobile app | βœ… | βœ… | | Desktop app | ❌ | βœ… | | Web app | ❌ | βœ… | | Business number | 1 included | 1 per user | | Call recordings | βœ… Unlimited | βœ… Unlimited | | AI summaries | βœ… | βœ… | | Transcripts | βœ… | βœ… | | AI Receptionist | ❌ | βœ… | | IVR menu | βœ… | βœ… | | Gatekeeper | βœ… | βœ… | | Business hours | βœ… | βœ… | | SMS receive | βœ… | βœ… | | SMS send | ❌ | βœ… | | CRM integrations | βœ… All | βœ… All | | Team members | Solo only | βœ… Unlimited | | Team analytics | ❌ | βœ… | | Call monitoring | ❌ | βœ… | | French mobile (06/07) | ❌ | βœ… | ### πŸ“± Apps & Access | | Starter | Business | | ----------- | :-----: | :------: | | iOS app | βœ… | βœ… | | Android app | βœ… | βœ… | | Mac app | ❌ | βœ… | | Windows app | ❌ | βœ… | | Web app | ❌ | βœ… | *** ### πŸ“ž Call Features | | Starter | Business | | --------------- | :-----: | :------: | | Call recordings | βœ… | βœ… | | AI summaries | βœ… | βœ… | | Transcripts | βœ… | βœ… | | Spam blocking | βœ… | βœ… | | Voicemail | βœ… | βœ… | | IVR menu | βœ… | βœ… | | Gatekeeper | βœ… | βœ… | | Business hours | βœ… | βœ… | | Call transfer | βœ… | βœ… | | AI Receptionist | ❌ | βœ… | *** ### πŸ’¬ Messaging | | Starter | Business | | ----------- | :-----: | :------: | | SMS receive | βœ… | βœ… | | SMS send | ❌ | βœ… | *** ### πŸ‘₯ Team Features | | Starter | Business | | -------------------- | :-----: | :------: | | Multiple users | ❌ | βœ… | | Team dashboard | ❌ | βœ… | | Call monitoring | ❌ | βœ… | | Performance tracking | ❌ | βœ… | *** ### πŸ”— Integrations | | Starter | Business | | ---------------- | :-----: | :------: | | CRM integrations | βœ… 15+ | βœ… 15+ | | Zapier | βœ… | βœ… | | Make | βœ… | βœ… | | Google Sheets | βœ… | βœ… | *** ## Additional costs ### Extra phone numbers ### \$5/month Most countries included: * πŸ‡ΊπŸ‡Έ United States * πŸ‡¨πŸ‡¦ Canada * πŸ‡¬πŸ‡§ United Kingdom * πŸ‡«πŸ‡· France (landline) * πŸ‡ͺπŸ‡Έ Spain * πŸ‡¨πŸ‡­ Switzerland * πŸ‡΅πŸ‡Ή Portugal (landline) **View all β†’** ### \$15 to \$45/month Premium locations: * πŸ‡©πŸ‡ͺ Germany: \$15/month * πŸ‡§πŸ‡ͺ Belgium: \$45/month * πŸ‡΅πŸ‡Ή Portugal mobile: \$45/month * πŸ‡¦πŸ‡Ί Australia: \$45/month **View all β†’** *** ### Team members (Business only) **Simple per-seat pricing:** Each team member costs the same as your plan price. **Each member gets:** * Own business number * Full feature access * Desktop and mobile apps * Individual settings [Learn about teams β†’](/en/team/overview) *** ## What's included in every plan ### No limits * Unlimited calls * Unlimited recordings * Unlimited AI summaries * Unlimited transcripts * Unlimited storage ### Transparent pricing * No per-minute charges * No setup fees * No cancellation fees * No contracts (monthly) * Cancel anytime *** ## Frequently asked questions **Choose Business if you:** * Have a team (or plan to grow) * Want desktop apps * Need AI Receptionist * Want to send SMS **Choose Starter if you:** * Work solo * Mobile app is enough * Don't need AI Receptionist * Only need to receive SMS **Not sure?** Start with Starter, upgrade anytime. Yes. Upgrade or downgrade anytime. **Upgrading:** Takes effect immediately, pro-rated billing. **Downgrading:** Takes effect at end of billing cycle. [How to switch plans β†’](/en/billing/manage-subscription) **Business plan only:** * 7 days completely free * Full feature access * Credit card required * Email reminder 1 day before charge * Cancel anytime during trial [Start free trial β†’](https://withallo.com/pricing) **You can cancel anytime:** * Access continues until end of paid period * No refunds for partial periods * Data kept for 30 days * Can resubscribe anytime [Cancellation policy β†’](/en/billing/manage-subscription#cancel-subscription) **Monthly:** Available on Business. No contract, cancel anytime. **Annual:** One-year commitment. Better value (save up to 29%). Starter is annual billing only. Both renew automatically unless canceled. **Standard policy:** No refunds for partial periods. **Exceptions:** * Technical issues preventing use * Billing errors * Duplicate charges Contact support for review. **Annual billing:** Save up to 29% vs monthly. **Volume discounts:** Contact sales for teams 50+ users. **Non-profits:** Contact us for special pricing. Email: [sales@withallo.com](mailto:sales@withallo.com) **Credit cards:** * Visa, Mastercard, Amex, Discover **Digital payments:** * Apple Pay (App Store) * Google Pay (Play Store) * Stripe (Web) No. Team features require Business plan. Upgrade to Business to: * Add unlimited team members * Share or assign numbers * Track team performance * Monitor calls for coaching [Learn about Business β†’](#business-plan) *** ## Ready to get started? ### 7-day free trial **Recommended for most users** * Desktop & mobile apps * AI Receptionist * SMS sending * Team features **Start free trial β†’** ### \$16/month Billed annually Β· for solo users * Mobile app * AI summaries * CRM integrations * One business number **Get started β†’** *** Contact our sales team Already have an account See all CRM integrations